What we built, and what it did.
Five days to quote became an hour
Labex, a laboratory equipment supplier doing R38M a year, ran quoting by hand. The audit found 32 hours a week of manual work across 8 processes, worth R1.24M a year. The first build took quotes from five days to within the hour.
Noah did a great job developing our CRM. The system is well structured, easy to use and works exactly as intended. Everything runs smoothly, and it has made managing our daily work much easier. We are very happy with the final result and would gladly recommend Noah to anyone looking for a reliable and practical CRM solution.
Working with Probock has been an exceptional experience. Their service is truly remarkable.
We are a sales and service team of 10 people, each with different requirements and very specific demands. No matter how many times we contacted Probock to adjust or customise the CRM, nothing was ever too much trouble. Their turnaround time has been incredible: always within 24 hours and, in most cases, within just two hours.
The CRM has transformed the way we work and saved our team an enormous amount of time. We can directly measure the impact through the additional time our team now spends selling and the resulting increase in our sales figures.
The website Probock developed for us has also created an entirely new revenue stream, bringing in clients we had never dealt with before.
Probock has delivered far more than just a CRM and website: they have made a measurable difference to our efficiency, productivity and revenue. We cannot recommend them highly enough.
Going onto a new CRM system is challenging in many ways. Realtime demands don't stop, because you are getting used to the new platform. Probock understands this. Their support is realtime. They understand the needs and implement it on the go. Their friendly assistance put me at ease to ask questions and to use the system to its full potential. I highly recommend anyone to give them an opportunity to replace or improve their systems.
Here it is in action.
Left is what the customer sees. Right is what happens inside the business while they are still on the page.
This is a demo. Nothing is sent, nothing is stored, and no data leaves your browser.
See the real system running on the client's own siteA command centre for a travel agency, built to show what one looks like
Client preferences, family, passports, what they raved about and what stung, all searchable instead of living in the founder's head. We built it to show what the system looks like before anyone commits to one. Sample data throughout.
